jili 10 Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") applies to all personal data collected by jili 10 ("we," "us," or "our") through the jili 10 platform, including the website at jili10.one, any associated mobile applications, and all related services. It applies to all registered players, prospective players, and visitors to the platform.

This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. By using the jili 10 platform, you consent to the collection, use, and processing of your personal data as described in this Policy.

jili 10 acts as the Personal Information Controller (PIC) for all personal data collected through the platform. Our Data Protection Officer (DPO) can be contacted at the email address provided in Section 11 of this Policy.

2. Personal Data We Collect

jili 10 collects the following categories of personal data, depending on how you interact with the platform:

We do not collect sensitive personal information (as defined under RA 10173) unless strictly required for regulatory compliance, such as government-issued ID numbers for KYC purposes. We do not collect biometric data, health information, or political affiliations.

3. How We Use Your Personal Data

jili 10 processes your personal data for the following lawful purposes:

• Account Management: To create, verify, maintain, and secure your jili 10 account, including identity verification (KYC) as required by PAGCOR and Philippine anti-money laundering regulations.
• Service Delivery: To provide access to games, process deposits and withdrawals, award bonuses, and deliver customer support.
• Legal and Regulatory Compliance: To comply with obligations under RA 9160 (Anti-Money Laundering Act), PAGCOR licensing requirements, tax reporting obligations, and court or regulatory orders.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other prohibited activities.
• Responsible Gaming: To monitor gaming patterns, enforce self-exclusion requests, and implement responsible gaming tools in accordance with PAGCOR guidelines.
• Platform Improvement: To analyze usage patterns, troubleshoot technical issues, and improve the features and performance of the jili 10 platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided explicit consent. You may withdraw consent at any time.

4. Legal Basis for Processing

Under the Data Privacy Act of 2012, jili 10 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfill our obligations under the Terms and Conditions you agreed to upon registration (e.g., account management, payment processing).
• Legal Obligation: Processing required to comply with applicable Philippine laws and PAGCOR regulatory requirements (e.g., KYC, AML reporting).
• Legitimate Interests: Processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit, freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Sharing Your Personal Data

jili 10 does not sell or rent your personal data. We may share your data with the following categories of recipients only where necessary and under strict data processing agreements:

• Payment Processors: GCash, Maya, and partner banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process deposits and withdrawals. These providers act as independent data controllers for their own services.
• Game Studios and Software Providers: Licensed game providers whose titles are available on jili 10, to the extent necessary to deliver gameplay and resolve disputes.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where required by law or regulatory directive.
• IT and Security Service Providers: Third-party providers of hosting, cybersecurity, fraud detection, and analytics services, who process data solely on jili 10's instructions under binding data processing agreements.
• Professional Advisors: Lawyers, auditors, and accountants, where necessary for legal compliance or dispute resolution, under strict confidentiality obligations.

All third-party service providers are required to implement appropriate technical and organizational security measures and are prohibited from using your data for any purpose other than those specified by jili 10.

6. Cookies and Tracking Technologies

jili 10 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyze usage patterns. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the platform to function. These cannot be disabled as they are required for login sessions, security, and basic functionality.
• Performance Cookies: Collect anonymized data about how players use the platform (e.g., pages visited, time spent) to help us improve performance and user experience.
• Functional Cookies: Remember your preferences such as language settings and display options to provide a more personalized experience.
• Marketing Cookies: Used only with your consent to deliver relevant promotional content. You may opt out of marketing cookies at any time through your account settings.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may affect the functionality of the jili 10 platform.

7. Data Retention

jili 10 retains your personal data for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable Philippine law. Specific retention periods include:

• Account and Identity Data: Retained for the duration of your account and for a minimum of five (5) years after account closure, as required by PAGCOR licensing conditions and AML regulations.
• Financial Transaction Records: Retained for a minimum of five (5) years in compliance with RA 9160 and Bureau of Internal Revenue (BIR) requirements.
• Gaming History: Retained for three (3) years after the relevant gaming session, or longer if required for dispute resolution or regulatory purposes.
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year after withdrawal of consent, as evidence of lawful processing.
• Support Communications: Retained for two (2) years after the resolution of the relevant support case.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with NPC guidelines.

8. Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jili 10:

• Right to be Informed: You have the right to know what personal data we collect, how it is used, and with whom it is shared — which is the purpose of this Policy.
• Right to Access: You may request a copy of the personal data we hold about you, along with information about how it is processed.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data. You can update most account information directly through your account settings.
• Right to Erasure or Blocking: You may request deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to our overriding legal obligations.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the contact details in Section 11. We will respond to all verified requests within thirty (30) days.

9. Data Security Measures

jili 10 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• AES-256 encryption for sensitive data at rest, including financial records and identity documents.
• Multi-factor authentication (MFA) options for player accounts and mandatory MFA for all administrative access.
• Regular penetration testing and vulnerability assessments conducted by independent cybersecurity firms.
• Role-based access controls ensuring that staff can only access personal data necessary for their specific job functions.
• Comprehensive audit logging of all access to personal data systems.
• Regular staff training on data privacy obligations and security best practices.

While jili 10 takes all reasonable precautions to protect your data, no internet transmission or electronic storage system is 100% secure. We encourage you to use a strong, unique password for your jili 10 account and to enable two-factor authentication.

10. Changes to This Privacy Policy

jili 10 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes, we will notify you by:

• Posting a prominent notice on the jili 10 platform for at least thirty (30) days before the changes take effect.
• Sending an email notification to your registered email address.
• Updating the "Last Updated" date at the top of this Policy.

Your continued use of the jili 10 platform after the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you must stop using the platform and may request account closure.

11. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer:

Note: The NPC contact details above are provided for informational purposes. jili 10 encourages players to contact us directly first so we can resolve any concerns promptly before escalating to the NPC.